⭐ Candidates must possess active Illinois Property & Casualty Licenses and State Farm Insurance Agency experience  ⭐

• Property & Casualty (P&C) license REQUIRED ✅
• Life & Health license preferred ⭐

• State Farm Insurance Agency experience REQUIRED✅

• Handle a wide range of customer service inquiries accurately, professionally, and completely.
• Assist existing policyholders with payments, policy changes, coverage questions, billing, claims-related inquiries, and other service needs.
• Review customer accounts to identify coverage gaps, available discounts, and opportunities for stronger protection.
• Recommend appropriate coverage upgrades, endorsements, and additional insurance products based on customer needs.
• Build strong relationships that encourage customer satisfaction, retention, referrals, and long-term loyalty.

• Assist new prospects through incoming calls, walk-ins, referrals, internet inquiries, State Farm leads, social media, and other marketing sources.
• Prepare quotes, explain coverage options, follow up with prospects, and ask for the business.
• Identify opportunities for Auto, Home, Renters, Life, Health, Business, and other available insurance products.
• Proactively follow up with existing customers and prospects to address insurance needs and grow agency business.

• Prior State Farm Insurance Agency experience REQUIRED✅
• Property & Casualty (P&C) license REQUIRED ✅
• Life & Health license preferred ⭐
• Experience handling State Farm policyholder service inquiries, policy changes, billing, and coverage questions.
• Strong customer service, communication, and relationship-building skills.
• Positive, dependable, self-motivated, and team-oriented attitude.
• Comfortable handling both customer service and sales conversations.
• Ability to identify customer needs, recognize coverage gaps, and confidently recommend appropriate solutions.
• Strong organizational skills, attention to detail, and consistent follow-through.
• Willingness to make outbound calls, follow up on opportunities, and ask for the business.
• Commitment to continued learning, product knowledge, and professional development.
• Ability to meet all applicable insurance licensing and training requirements.

• Competitive base pay* (dependent on experience).
• Performance-based incentive bonuses* with unlimited earning potential.
• Paid time off, personal days, and holidays.
• Profit-sharing plan.
• Health premium allowance.
• Mon–Fri, 9 AM–5 PM — no evenings or weekends!
• Professional, in-office work environment.
• Ongoing training, coaching, and career development opportunities.
• Total compensation = Base pay + unlimited performance-based incentive compensation. Compensation is determined by production, skills, licenses, education, and experience.