Account Representative - State Farm Agent Team Member
Chicago - IL
Account Representative - State Farm Agent Team Member
Full Time • Chicago - IL
Do you enjoy helping people, building relationships, and turning conversations into real results? Our State Farm agency is looking for a motivated, insurance-licensed professional to join our team. If you thrive in a fast-paced, growth-focused environment, we’d love to meet you.
Responsibilities
Have confident, needs-based conversations to recommend the right insurance solutions.
Have confident, needs-based conversations to recommend the right insurance solutions.
- Follow up on quotes and customer inquiries quickly (same business day when possible) to help close sales.
- Provide excellent customer service, including:
- policy updates
- payment assistance
- timely responses to questions and service needs
- proactively resolving issues
- Help grow the agency through:
- community event participation
- networking with local professionals
- building a referral network (“center of influence”)
- Use telemarketing and outreach to generate leads and schedule appointments.
- Brand the agency and yourself on social media in a professional, consistent way.
- Maintain accurate, up-to-date records in our database for every customer interaction.
- Manage priorities and workflows to ensure accurate and timely processing of transactions.
What You Bring
- Insurance license required: P&C required (Property & Casualty) and L&H preferred (Life & Health)
- State Farm or other agency experience preferred.
- Strong communication, persuasion, and critical-thinking skills.
- Coachable and receptive to performance feedback.
- Self-motivated, positive, and accountable for results.
- Friendly, empathetic, patient, and service-oriented.
- Ability to work all day using a phone and computer.
- Comfortable working alone or as part of a team.
- Fast learner who can handle rejection and keep going.
Why Join Us
- Career growth in a supportive, high-performing team.
- Trusted brand with 30+ years of industry experience.
- Strong product options to meet different customer needs (State Farm + alliance portfolio).
- Learn from experienced leaders in a constructive, motivated environment.
What We Offer
- Base pay: DOE
- Uncapped performance-based incentives (based on a bonus plan that may change at agency discretion)
- Profit sharing plan
- Paid time off: holidays + personal days
- Paid training
- License fees reimbursed (P&C & L&H) after 6 months if you are unlicensed at hire
- Total compensation depends on your production, skills, licenses, education, and experience
Part-Time Note: This is a Full-Time role, but we may consider Part-Time.
To be considered for Part-Time, you must already have at least a P&C license.
To be considered for Part-Time, you must already have at least a P&C license.
Compensation: $40,000 – $65,000 or higher based on production (based on candidate production and experience)
If you’re ready to work hard, build relationships, and grow with a respected agency, apply today!
Compensation: $40,000.00 - $65,000.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none