• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.
• Counsel and educate all existing and prospective clients how to protect the clients' families, their livelihoods and assets.
• Proactively discover customers' gaps and needs, and be willing and able to quote, cross sell or follow-up with existing and new clients.
• Answering all existing clients service questions regarding coverage, policy changes, and billing, claims, for retention.
• Willing and able to develop new prospective customers to quote and write/sell State Farm Insurance & Financial Services products
• Use marketing techniques to generate new leads and schedule appointments

• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Current or recent experience within an insurance agency or similar role highly preferred
• Strong persuasion skills
• Receptive to feedback and performance coaching
• Competitive, highly self-motivated and enjoys being rewarded for your efforts and productivity
• Able to work independently and hold yourself accountable for performance
• Bilingual speakers highly preferred 
• Property & Casualty and Life & Health Insurance Licenses (possess or must be able to acquire asap)

• Base pay (doe)•
• Uncapped incentive pay based on production•
• Profit sharing plan
• Paid time off (holidays & personal)
• Insurance prem allowance
• M-F 9-5 work week without evenings/weekends 
• Insurance License Fee (P&C & L&H) reimbursed after six mths of employment if unlicensed 
• Total compensation is entirely dependent on candidate's production, skillset, licenses, education, experiences.
• •Incentive pay are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at agency’s discretion.
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Note:  Property & Casualty and Life & Health Insurance Licenses (possess or must be able to acquire asap)