Account Representative - State Farm Agent Team Member
Full Time • Chicago - IL
Local Chicago established State Farm Agent is taking applications for the next great Account Representative-Agent Team Member. You would be vital to our daily business operation and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Willingness to engage in consistent confident, engaging needs-based sales conversations with relevant questions, that lead to appropriate insurance solutions..
- Strong follow up on quotes and customer inquiries within same day bus day in order to close, or possess strong follow up
- Represent the agency at community events and support local brand growth
- Ability to build a center of influence, network of contacts, to create referrals for prospective customers
- Utilize telemarketing techniques to generate leads and schedule appointments
- Travel outside the office to network with business professionals
- Brand the agency and yourself on social media websites.
- Handle customer inquiries and provide timely responses - Assist customers with payments, policy updates, and general service needs, proactive in problem solving
- Ability to set priorities and manage workflow to ensure efficient, timely and accurate processing of insurance transactions and other responsibilities.
- Maintain consistent accurate records within our databas of every customer interaction.
QUALIFICATIONS:
- Strong communication, critical thinking, and multitasking skills
- Detail-oriented and able to multitask.
- Experience in customer service or sales preferred.
- Leadership and interpersonal skills
- Strong persuasion skills
- Insurance Licensed preferred (P&C & L&H) - If unlicensed, willingness to commit to obtained required licenes.
- Receptive to feedback and performance coaching
- Competitive, highly self-motivated and enjoys being rewarded for your efforts and productivity
- Able to work independently and hold yourself accountable for performance
- Bilingual speakers highly preferred
Why Join our State Farm Insurance Agency
- Career Growth: Develop your skills within a dynamic, supportive Fortune 100 company
- Supportive Culture: Learn from best-in-class leaders and motivated teammates
- Trusted Brand: Be part of an employer agent with 30+ years of industry experience
- Diverse & Reputable Product Suite: Sell from 100+ State Farm and alliance portfolio that meets every customer’s needs
WHAT WE OFFER:
- Base Pay (doe)
- Uncapped performance-based Incentives. Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at agency’s discretion.
- Paid training
- Profit sharing plan
- Paid time off (holidays & personal)
- Insurance License Fee (P&C & L&H) reimbursed after 3 mths of employment
Compensation: $40,000.00 - $70,000.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none