As Account Manager - State Farm Agent Team Member for Jim Tom - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Develop and maintain customer relationships to drive retention and growth.
- Conduct policy reviews and provide recommendations to customers.
- Oversee the resolution of complex customer issues.
- Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
- Proactive in problem solving
- Represent the agency at community events and support local brand growth - Ability to build a center of influence, network of contacts, to create referrals for prospective customers.
- Build and maintain strong customer relationships in person and by phone
- Complete State Farm product training modules within required timeline
- Participate in ongoing sales and insurance training
- Experience in insurance sales or account management preferred
- Leadership and interpersonal skills
- Proven track record of meeting sales targets
- Willingness to engage in sales conversations
- Active Personal Lines or Property & Casualty licenses (preferred)
- If unlicensed, willingness to obtain a Property & Casualty license with our agency’s support prior to office training, then Life & Health right afterwards.
- Receptive to feedback and performance coaching
- Strong communication, critical thinking, and multitasking skills
- Competitive, highly self-motivated and enjoys being rewarded for your efforts and productivity
- Able to work independently and hold yourself accountable for performance
- Base Pay (doe)
- Performance-Based Incentives. Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at agency’s discretion.
- Insurance License Fee (P&C & L&H) reimbursed after 3 mths of employment
- Paid training
- Profit sharing plan
- Paid time off (holidays & personal)
- Career Growth: Develop your skills within a dynamic, supportive Fortune 100 company
- Supportive Culture: Learn from best-in-class leaders and motivated teammates
- Trusted Brand: Be part of a company with 30+ years of industry experience
- Diverse & Reputable Product Suite: Sell from a wide portfolio that meets every customer’s needs
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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