Receptionist - State Farm Agent Team Member Chicago - IL

Receptionist - State Farm Agent Team Member

Full Time • Chicago - IL
ROLE DESCRIPTION:
Jim Tom - State Farm Agent
is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our Chicago Il 60618 (North Center/North Side) agency team, for an in office/in person role.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

BENEFITS OFFERED:
Base comp (doe)
Monthly incentive bonus based on production
Paid time off
Profit sharing plan
Training and development
Opportunity for advancement
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, addressing or handling all request, or directing them to another appropriate team member.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options, then able to close the sale or transfer to another licensed team member to do so.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
  • Developing new prospective customers
QUALIFICATIONS: 
  • Previous customer service and/or sales role preferred.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Ability to acquire insurance licenses asap required
Compensation: $18.00 - $25.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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