Customer Relations Representative - State Farm Agent Team Member
Full Time • Chicago, IL
Benefits:
- Base compensation (doe)
- Licensing reimbursement after 3 months, if unlicensed
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
As a Customer Relations Representative-State Farm Agent Team Member, you’ll do more than sell and service insurance — you’ll help customers protect what matters most while building a career with purpose. You’ll identify gaps in auto, home, business, life, and health insurance by offering products that ensure comprehensive protection. Building strong referral relationships in your community will be essential to your success.
What You’ll Do
•Provide remarkable service for retention
•Conduct comprehensive needs assessments to recommend the right mix of insurance products.
•Identify gaps in existing coverage and provide customized solutions to ensure full protection for customers and their families.
•Develop a personalized marketing plan to drive outreach and local visibility.
•Stay current on industry and marketing trends to adapt your strategy effectively.
•Prospect and actively generate leads in communities through networking, referrals, events, and outreach.
•Build genuine relationships and become a known, trusted resource in your local market.
What You Bring:
Property & Casualty and Life & Health Insurance licenses (possess or must obtain asap)
What You’ll Do
•Provide remarkable service for retention
•Conduct comprehensive needs assessments to recommend the right mix of insurance products.
•Identify gaps in existing coverage and provide customized solutions to ensure full protection for customers and their families.
•Develop a personalized marketing plan to drive outreach and local visibility.
•Stay current on industry and marketing trends to adapt your strategy effectively.
•Prospect and actively generate leads in communities through networking, referrals, events, and outreach.
•Build genuine relationships and become a known, trusted resource in your local market.
What You Bring:
Property & Casualty and Life & Health Insurance licenses (possess or must obtain asap)
Similar experience preferred
Skilled at leveraging personal and professional connections to grow our business
A passion for relationship-building, networking, and community engagement
Strong communication, negotiation, and follow-up skills
Persuasive skills
Strong work ethics
By contacting us, you authorize us to contact you by email, text or phone call.
This position is with a local Chicago neighborhood State Farm Agency, not State Farm Companies.
This position is with a local Chicago neighborhood State Farm Agency, not State Farm Companies.
Compensation: $38,000.00 - $60,000.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none