Insurance Account Position - State Farm Agent Team Member
Full Time • Chicago, IL
ROLE DESCRIPTION:
State Farm Agent Jim Tom in Chicago (North Center) is searching for a competitive licensed insurance representative-agent team member who can recognize opportunities and strategically turn leads into long-lasting customer relationships.Your knowledge of insurance products and industry trends equips you to communicate directly with customers, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. We prefer Illinois Insurance Producers Licenses and experience in a similar role.
WE OFFER YOU:
State Farm Agent Jim Tom in Chicago (North Center) is searching for a competitive licensed insurance representative-agent team member who can recognize opportunities and strategically turn leads into long-lasting customer relationships.Your knowledge of insurance products and industry trends equips you to communicate directly with customers, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. We prefer Illinois Insurance Producers Licenses and experience in a similar role.
WE OFFER YOU:
- Base compensation*
- Uncapped incentive bonus based on production
- Paid time off
- Profit sharing plan
- 9am-5pm workweek (with weekend/evenings)
- Training & development
- Professional office work environment
- Growth potential/opportunities for advancement
- *Based on candidate's overall experiences, Insurance licenses, skillset, education.
RESPONSIBILITIES:
- Manage customer insurance accounts and update information.
- Assist customers with policy changes and renewals.
- Provide information on insurance products and services.
- Process insurance claims and follow up with customers.
- Provide information about insurance products and services.
- Assist customers with policy applications and renewals.
- Handle customer inquiries and provide timely responses.
- Maintain accurate records of customer interactions.
- Develop and maintain customer relationships to drive retention and growth.
- Conduct policy reviews and provide recommendations to customers.
- Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
- Generate increase in agency by strategically upselling and cross-selling life insurance products, based on customers’ needs
- Conduct reviews and provide recommendations to customers, to address gaps and maximize discounts
- Oversee the resolution of complex customer issues, from beginning to end.
- Possess or able to build a center of influence & network of contacts using various channels to create new prospects
- Leverage ECRM tools to track and manage client interactions effectively
QUALIFICATIONS:
- Organizational skills and attention to detail.
- Strong communication skills.
- Previous experience in insurance or a related field preferred
- Communication/interpersonal skills.
- Detail-oriented and able to multitask.
- Prior exp in customer service and/or sales preferred.
- Organizational skills and attention to detail.
- Positive attitude with ability to build rapport
- Enthusiastic personality and Persuasive
- Ability to work in a team environment
- Property & Casualty & Life & Health Insurance Licensed
- Experience in similar role preferred
- Bilingual Preferred
This opportunity is with an independent State Farm Agent., not State Farm Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Compensation: $40,000.00 - $65,000.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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