Customer Relations Representative - State Farm Agent Team Member
Full Time • Chicago, IL
State Farm Insurance Agency in Chicago seeks a Customer Service Rep - Agent Team Member. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Reach out and apply if you’re a:
Enthusiastic and energetic person: Your interpersonal skills are second-to-none, and you’re able to apply market insights to identify and cultivate new clients, as well as tailor products and services to meet existing customers’ needs
Relationship builder: Your focus is on the long game—building strong relationships within local communities and organizations, while maintaining open lines of communication for future sales opportunities.
Driven and performing and Results Oriented: Taking care of existing customers, demonstrating resiliency and applying your enthusiastic work ethic to generate leads and close deals
Qualifications/Skills:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
Qualifications/Skills:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
Engage in productive conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
Previous employment in a similar role where you have successfully turned prospects into long term customers
Strong Communication and interpersonal skills.
Fast learner
Detail-oriented and able to multitask
Coachable - Positive Attitude
Fast learner
Detail-oriented and able to multitask
Coachable - Positive Attitude
Stong work ethics
Insurance Licenses required (Property & Casualty and Life & Health)
Insurances agency experience preferred
Bilingual Spanish, or other languages helpful
Benefits:
Benefits:
- Hourly base comp (doe)
- Uncapped incentive bonus based on performance
- Paid time off
- Profit sharing
- Training & development
- Opportunity for advancement
- Professional office
This in-office position is with a State Farm independent contractor agent, not with State Farm Insurance Companies
Compensation: $40,000.00 - $60,000.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none