Account Representative - State Farm Agent Team Member
Full Time • Chicago, IL
As Account Manager-State Farm Agent Team Member for Jim Tom - State Farm Agent, in Chicago, IL, you'll grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Develop and maintain customer relationships to drive retention and growth.
- Conduct policy reviews and provide recommendations to customers.
- Oversee the resolution of complex customer issues.
- Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
- Conduct policy reviews and provide recommendations to customers, to address gaps and maximize discounts
- Oversee the resolution of complex customer issues, from beginning to end.
- Establish insurance customer relationships and follow up with insurance customers, as needed.
- Provide prompt, accurate, and friendly insurance customer service. Insurance service can include responding to inquiries regarding insurance availability, eligibility, insurance coverages, insurance policy changes, transfers, insurance claim submissions, and insurance billing clarification.
- Develop prospective insurance customers, using various channels.
QUALIFICATIONS:
- Leadership and interpersonal skills.
- Positive attitude with ability to build rapport
- Attention to detail
- Enthusiastic personality
- Strong Time Management
- Self-motivated and Persuasive
- Ability to work in a team environment
- Property & Casualty & Life & Health Insurance Licenses (possess or able to acquire asap)
- Insurance experience is preferred, but we’ll train the right person with the right skill set.
- Bilingual preferred
WE OFFER:
- Base compensation
- Performance incentive bonus
- PTO
- Profit sharing plan
- Training & development
- M-F daytime with NO weekends or evenings
- Professional office work environment
- Growth potential/opportunities for advancement
- •Pay Philosophy: Compensation for this role is determined by candidates’ insurance experience, Insurance licenses, skills, education.
This opportunity is with an independent State Farm Agent., not State Farm Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Compensation: $38,000.00 - $60,000.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none