Customer Service Representative - State Farm Agent Team Member
Full Time • Chicago, IL
Position Overview
State Farm Insurance Agent located in North Center neighborhood of Chicago, IL is seeking an outgoing, career-oriented professional for future position. As a State Farm team member for Jim Tom - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home, business, life and health insurance.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
State Farm Insurance Agent located in North Center neighborhood of Chicago, IL is seeking an outgoing, career-oriented professional for future position. As a State Farm team member for Jim Tom - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home, business, life and health insurance.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Providing additional product quotes for existing customers and new prospects, writing applications, following up on quotes, etc.
- Maintain accurate records of all customer interactions.
As an Agent Team Member, you will receive...
- Base hourly (doe)
- Incentive bonus based on performance
- Paid time off (vacation and personal/sick days)
- Profit sharing plan
- M-F 9-5 office hours
- Stable career
- Growth potential/Opportunity for advancement within my agency
- Reimbursement of insurance licensing fees after 3 months, if unlicensed
Requirements
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Detail oriented
- Dedicated to customer service
- Experience in a variety of computer applications, particularly Windows
- Positive attitude and Coachable
- Property and Casualty / Life and Health insurances licenses (must have currently or able to acquire prior office training)
- Previous insurance agency experience preferred
- Bilingual preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $20.00 - $30.00 per hour
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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