- Secure all trailing documents from customers.
- Process customer policy change requests and follow up for accuracy.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Document each customer contact in our database.
- Take premium payments from customers.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Provide on-going support to insurance clients as needed.
- Assist with developing new prospective customers to quote and sell all lines of insurances.
- Maximize existing customers' discounts, discover gaps, then cross sell added lines of insurances based on needs.
- Coachable, positive attitude, be resourceful.
- Strong follow-thru and follow-up.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Confident, self-starter who works well independently and with a team.
- Strong work ethics
- Professional and friendly phone etiquette.
- Create relationships from a cold start.
- Prospect, quote, sell and service State Farm auto, home, life, business, health and other various insurance & financial services products to individuals and businesses using a consultative need based selling techniques.
- Determine customers insurance and financial services needs by assessing existing coverages and aligning new products and services based on their needs. Provide comprehensive product knowledge and guidance to help clients on product selection.
- Develop new customers relationships through networking, direct referrals, lead databases, reviews and marketing calls.
- Reach targets, consistently meeting or exceeding personal quotas.
- * Active Illinois Insurance Licenses are required *
- Insurance agency experience
- Bilingual Spanish helpful
Base Comp (doe)*
Bonus incentive
Profit sharing plan
Career development and growth
Professional office work environment
*Starting compensation for this role is determined by a number of factors including skills, insurance experience, education and insurance licenses and certifications
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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