Insurance Account Position - State Farm Agent Team Member
Full Time • Chicago, IL
State Farm Insurance Agency is in the process of expanding our State Farm brand name with a new customer service professional. If you are an energetic professional, and interested in helping our business grow through outstanding customer experiences with insurance. Property & Casualty and Life & Health licenses required or ability to acquire asap. If you do not possess, we'll show the right candidate with the licensing process. Serious applicants only please!
Benefits
Base Comp
Base Comp
Bonus Incentive
Weekends off
Holidays Off
Career Development & Growth
Hands On Training
Performance Bonuses
Professional Work Environment
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Document each customer contact in our database.
- Take premium payments from customers.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Provide on-going support to insurance clients as needed.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Create relationships from a cold start.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Confident, self-starter who works well independently.
- Professional phone etiquette.
- Property & Casualty and Life & Health licenses preferred. If not, you must be willing to obtain asap
- Strong communication skills, both oral and written.
- Bilingual, fluent in both English and Spanish, Chinese or Vietnamese preferred
Compensation: $18.00 - $30.00 per hour
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none