State Farm Insurance Agency is hiring a Customer Service Representative/Agent Team Member to provide our insurance customers service and sales support for our personal/commercial insurance products.

BENEFITS:

Base comp (doe)
Bonus based on production
Professional office work environment
Growth potential/opportunities for advancement within my agency
M-F 9-5 schedule (no evenings or weekends)
Profit Sharing Plan
Paid time off
Health prem allowance
Training & development

DUTIES:

Use an insurance customer-focused, needs-based review process to educate insurance customers about insurance options.
Understanding and offering recommended additional insurance coverages to existing and new customers
Quote insurance proposals for lines of insurance products and find a way to close the sale.
Answer calls from customers promptly and provide a high level of service.
Review accounts during all communication to maximize discounts and address all gaps in coverages
Confirms insurance policies for accuracy in a timely fashion.
Performs timely follow-up and resolution related to potential insurance cancellations
Completes all insurance items accurately and timely.

QUALFICATIONS:

Property and Casualty and Life and Health Insurance Licenses preferred
Current/recent insurance experience preferred.
Sales and Customer Service experience in the insurance industry.
Ability to market insurance products and insurance services based on customer needs
Ability to set priorities and manage workflow to ensure efficient, timely and accurate processing of insurance transactions and other responsibilities.
Proactive in problem solving
Strong Communication skills both with Customers and Coworkers
Experience with insurance office applications and agency software

This opportunity is with an independent State Farm Agent., not State Farm Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Compensation: $38,000.00 - $55,000.00 per year

Do you want a career and not just a job?

We are an established, growth-oriented agency with a team of highly motivated individuals. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
Our office is located in Chicago, 60618 (North Center).
Our office is open Mon-Fri - 9am-5pm.
We have 48+ years of combined insurance experience in our office.
Additional languages spoken: Spanish and Cantonese

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Customer Service Representative - State Farm Agent Team Member